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Magic Leap Assist:
A tool for remote collaboration

2023, Magic Leap

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I'm currently leading the experience design for Magic Leap Assist, a cross-platform, peer-to-peer application that integrates AR for remote assistance and AI for environmental perception, increasing efficiency and accuracy of key scenarios for enterprise including training, inspection, assembly, maintenance, diagnosis and repair.

 

Key features of Assist include:

  • Remote web participants can see exactly what a device participant can see to provide live assistance

  • Collaboration through live annotation tools such as Pins, Arrows, and Draw Tools

  • Live meshing of the physical environment to enhance collaboration
     

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Assist on device

Collaborate Live - Invite a remote web participant into environment. Configure menus, tools, and files dynamically.

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Assist on web

The Assist web application requires a desktop or laptop computer. User will be able to interact with the live 3D representation of the device user’s space, mark up device user's space and share files and screens.

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